The key board meeting took place in the backdrop of Air India's worsening financial woes, marked by a staggering FY26 loss of over Rs 22,000 crore, the highest on record.
The town hall meeting was conducted days after Air India CEO and MD Campbell Wilson announced his resignation amid mounting losses and operational challenges.
After receiving permission for an emergency landing in Lucknow, the aircraft landed safely at 5.17 pm. Since then, the flight has been parked at Lucknow’s Terminal 3.