Railways plan dedicated counters for Tatkal tickets

29th June 2012 03:56 PM

Faced with mounting complaints of misuse of tatkal scheme, Railways are planning to have dedicated counters and separate time slots for selling tatkal tickets.

Plans are afoot to install CCTV cameras at the ticket counters to keep a close watch on tatkal ticket seekers and making e-reservation more fool-proof.

"Besides, we have decided to bar booking clerks from carrying mobile to reservation counters," said Northern Railway General Manager V K Gupta, while other officers said the "character of the tatkal scheme will be changed".

Talking to reporters here, Gupta said separate counters and time slots for tatkal reservation would also be put in place very soon to prevent touts from misusing the scheme.

His comments come a day after the Railway Board reviewed the tatkal scheme, which was introduced to help passengers travelling on emergency. However, there have been increased complaints that passengers have been unable to exploit the scheme properly, thanks to the role of touts.

Despite a number of changes carried out in the scheme in the recent past including reducing the days for reserving tatkal tickets from five to only one day and barring web-based agents from booking tickets during the first hours, touts continued to exploit the scheme, selling tatkal tickets at a premium.

At present, tatkal scheme is available in around 2677 trains which translates to around 1.71 lakh berths.  In 2011-12, earning from the scheme stood at Rs 847 crore.

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Comments(1)

The main reason for the rush for as well as misuse of Tatkal scheme is that nearly 50 % of the available berths are reserved for various quotas such as Emergency Quota , for MPs MLAs and other VIP category as well as Tatkal. Most of them remain unused till the last moment till they are released just before chart preparation, or may be later still. We can see that a very large number of RAC/Waitlisted tickets get confirmed at the last moment, keeping the applicants in suspense till then and forcing many of them to go in for costly alternatives like Tatkal, luxury tourist buses or flight. And many will remain vacant after the train has started, leaving room for TTEs to allot at their discretion. If the quotas, including for Tatkal, are reduced to a minimum, the rush for Tatkal and the consequent malpractices by touts, as well as too many people waiting in suspense with RAC/WL tickets till the last moment can be avoided.

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